🚀 Portuguese Speaking Customer Support Assistant – Banking Sector | Portugal

📍 Location: Covilhã / Lisbon, Portugal (On-site)

💼 Industry: Banking & Financial Services

🕒 Full-Time | Rotational Shifts

💰 Competitive Salary + Benefits + Professional Training

Are you fluent in Portuguese and looking to grow your career in the Banking & Financial Services sector?

Join an international customer support team representing a leading banking institution recognized for innovation, stability, and digital excellence. This is an exciting opportunity for candidates seeking Banking Customer Service Jobs in Portugal with long-term career development and professional training.

🔹 Your Responsibilities

• Provide customer support via phone, email, and chat for the Portuguese market

• Assist customers with banking products, online banking, and digital platforms

• Resolve customer inquiries with professionalism and empathy

• Identify cross-selling opportunities for financial products and services

• Support outbound customer engagement campaigns to strengthen client relationships

• Deliver high-quality service while meeting performance targets

🎓 Training & Career Development

We invest in your success from day one:

✔ Paid intensive onboarding training

✔ Product & banking systems training

✔ Advanced customer management techniques

✔ Ongoing coaching and professional development

✔ Career growth opportunities within the financial sector

🕒 Working Schedule

• 40h/week

• Rotational shifts between 09:00 – 20:00

• Monday to Sunday

• Modern office environment in central Covilhã

• Accessible via public transport (Covibus)

💰 Salary & Benefits

• Gross Monthly Salary: €1,220.34

• Meal allowance card

• Holiday & Christmas bonuses paid

• Portuguese public holiday compensation

• Stable international work environment

✅ Candidate Requirements

• Native or near-native Portuguese speaker

• PDEADS Certification or DMIF / MiFID II Certification required

• Good communication and customer service skills

• Comfortable with digital tools and software

• Ability to multitask in a fast-paced environment

• Positive attitude and problem-solving mindset

📢 Apply now! 

Email: [email protected] 

WA: https://wa.me/201500618842⁠ 

Portuguese Customer Support Jobs, Banking Jobs Portugal, Portuguese Speaking Jobs Lisbon, Financial Customer Service, Banking Advisor Portugal, Customer Service Representative, Banking Support Agent, Portugal Relocation Jobs, Financial Sector Careers, Portuguese Market Support